Prices:  Prices are subject to change without notice.  All shipments will be the price in effect at the time of shipment unless otherwise agreed to.

Payment Terms:  Credit card payment necessary for all orders.
Master Card, Visa accepted.

Freight:  Prepaid and no discount added (unless otherwise specified)

Shipping Information: Added to invoice unless otherwise specified.  Freight carriers will be selected by the shipper, unless specific instructions are made on each purchase order.

Examination of Merchandise:  Examine all merchandise upon receipt as any claim should be made within seven (7) days after shipment.  If damaged merchandise is discovered, after initial inspection, follow procedure below.

  • Contact shipper and advise them of damaged material
  • Put material back into original carton and request delivery carrier to inspect carton and material
  • All claims must be filed by consignee with the delivering carrier and

Carpal Kinetics, LLC

Return Goods: Within 10 days of delivery.  Returns are subject to a 20% restock fee, plus shipping and any additional cost resulting from damage or use.

After 10 days from delivery, we reserve the right to refuse returned goods for any reason.  If accepted, the amount of credit will be at the discretion of  Carpal Kinetics, LLC

All made-to-order/custom orders are non-refundable.

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